Home | Privacy Policy

Privacy Policy Global/EU/EAA

 

Last updated: June 22, 2018



This Privacy Policy applies to:


CISSCO Communications Ltd ("CISSCO"); a United Kingdom, company located in 160 City Road EC1V 2NX London, United Kingdom.


When you visit our website or purchase goods and services from our stores, we process personal information about you as described below. In this regard, we act as data controller and you can correct requests for processing your personal information to us as described at cissco.ch.


Protecting your privacy is very important to CISSCO.


We collect and use exclusively your personal information within the scope of the United Kingdom, Data Protection Act and the eu Data Protection Regulation No. 2016/679 (GDPR), which is incorporated into UK law. When we use terms such as "personal information", "processing", "data controller" and "data processor", these terms have the meaning specified in data protection legislation.


The CISSCO Communications Ltd Privacy Policy describes how we collect, use, and disclose your information in three different contexts:


  • When, as a Relying Party, you visit a web site secured with HTTPS that uses a certificate from CISSCO Communications Ltd.
  • When you are a Subscriber, i.e., when you request and use certificates from CISSCO Communications Ltd.
  • When you are a Visitor to the CISSCO Communications Ltd web site, community discussion forum, other web pages under cissco.ch, and third-party social media sites on which CISSCO Communications Ltd operates an account.


Relying Party

When you use an HTTPS web site or other TLS service with a CISSCO Communications Ltd certificate, your browser (or TLS client) may query CISSCO Communications Ltd to check whether the certificate has been revoked (“OCSP request”). If your browser makes an OCSP request, our servers will automatically record your IP address, browser, and operating system in temporary server log files. We do not use data from OCSP requests to build profiles or identify individuals. Temporary server logs are used for operational purposes only and are normally deleted in less than seven days. We may retain a subset of server logs for longer periods in order to investigate software failures or abuse. If we do so, we will delete any stored logs when we are done investigating. We may also compute, retain and publish aggregate information from server logs, such as which certificates generate the largest volume of requests. We will always strive to ensure that such datasets do not contain information about the activities of identifiable users or devices.


Subscriber

If you are a Subscriber, you are requesting a trusted certificate from CISSCO Communications Ltd intended to publicly vouch that you control a certain domain name or names that are reachable on the Internet. As part of the process of proving that control, CISSCO Communications Ltd will collect various information related to certificate authentication and management. That information includes the IP addresses from which you access the CISSCO Communications Ltd service; all resolved IP addresses for any domain names requested; server information related to any validation requests; full logs of all inbound HTTP / ACME requests, all outbound validation requests; and information sent by or inferred from your client software. We will store this information for a minimum of seven years per both contractual necessity and public interest. We need to be able to demonstrate to the public, including those who rely on the trustworthiness of our certificates, that our services perform as expected. As a result, we may be unable to delete information, including IP addresses. This information may be made public in a number of ways, including via public API, public repositories, and/or public discussions.


You may have the option to provide contact information, such as your email address, for account service and recovery purposes. Your contact information will not be made public, and it will only be shared per “Law Enforcement and Extenuating Circumstances,” below. By providing your email address, you are consenting to receive service-related emails from us. You may unsubscribe from service-related emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us at security@cissco.ch. We will not use your contact information for marketing or promotional purposes.


You may need to download client software from a repository such as those run by Debian, Ubuntu, Red Hat, or Github. Your interaction with such a software repository is governed by that repository’s own privacy policy and/or Terms of Use.


Visitor

When you are a Visitor browsing the CISSCO Communications Ltd web site, "you have the option to make a donation". Donations are processed by our trusted payment partners including  PayPal, depending on the payment selected. We collect your name and email address when you donate. We will not use your email address to contact you without your consent. Your interactions with PayPal are governed by their respective privacy policies. We do not collect or retain any credit card or bank information related to donations. If we collect a physical address, we will only retain your physical address information for as long as is reasonably necessary to make the shipment that you requested.


If you register to use the CISSCO Communications Ltd support, the personal information you provide and your actions there are governed by the privacy policy of our hosting and software provider. We do not collect or maintain personal information through our offering of this support.


Additionally, we use Google Analytics to gauge traffic and popular pages on our web site. As part of that service, we place Google Analytics cookies on our site. These cookies do not contain personal information but can uniquely identify your browser software over time on our site. We respect the Do Not Track header by strictly limiting the information our analytics services can collect and share for all Visitors.


Law Enforcement Requests and Extenuating Circumstances

To the extent we possess it, we may disclose personally identifiable information about you to third parties in limited circumstances. Such circumstances include when we have your consent or when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order. We may also disclose account recovery information when we have a good faith belief it is necessary to prevent loss of life, personal injury, damage to property, or significant financial harm.

If we are required by law to disclose the information that you have submitted, we will attempt to provide you with prior notice (unless we are prohibited, or it would be futile) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by whatever means is reasonably practical. If you do not challenge the disclosure request, we may be legally required to turn over your information.


In addition, we reserve the right, solely at our discretion, to independently object to certain requests (for access to information about users of our products and technologies) that we believe to be improper.


 

What rights do European Economic Area users, subscribers, and visitors have under GDPR, and how can I exercise them?

 

We process personal data as described in this policy. We rely on your consent to send emails. When we collect IP address, we process that data based on contractual necessity of being able to demonstrate that the service performs as expected. Please note that we may be unable to delete information, including IP addresses, as this information is necessary for others to rely on in determining the trustworthiness of our certificates. In some cases, we may process personal data pursuant to legal obligation or to protect your vital interests or those of another person.

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personal data we process through your use of the site. If you’re a user based in the EEA, you can:

 

Request a personal data report by emailing us at security@cissco.ch. This report will include the personal data we have about you, provided to you in a structured, commonly used, and portable format. Please note that we may request additional information from you to verify your identity before we disclose any information.

Request that your information be corrected or deleted by contacting us at security@cissco.ch.

Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you service emails. You may withdraw your consent to receive service emails at any time by clicking the “unsubscribe” link found within Let’s Encrypt emails.

Complain to a regulator. If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

For more information, or to report a privacy issue, please contact: security@cissco.ch

 

European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personal data we process through your use of the site. If you’re a user based in the EEA, you can:

 

General EU/EAA
This Privacy Policy applies to CISSCO Communications Ltd ("CISSCO"); a Danish company located in 160 City Road EC1V 2NX London, United Kingdom.

When you visit our website or purchase goods and services from our stores, we process personal information about you as described below. In this regard, we act as data controller and you can correct requests for processing your personal information to us as described at www.cissco.ch

 

Protecting your privacy is very important to CISSCO.

We collect and use exclusively your personal information within the scope of the Danish Data Protection Act and the eu Data Protection Regulation No. 2016/679 (GDPR), which is incorporated into UK law. When we use terms such as "personal information", "processing", "data controller" and "data processor", these terms have the meaning specified in data protection legislation.

 

What information for what purpose and for what basis?
Information about your purchase: When you buy goods or services on our website www.cissco.ch or from our stores or our stores, we process the personal information you provide to us, such as your name, your contact details (including address, e mail address and phone number) and payment information. We collect and process this information in order to deliver goods and services to you, process returned goods and manage your account on our website (if you have created an account).

 

In addition, we use your personal information to send you notifications about when an item is in stock to offer insurance services if you have requested it to process your assessment of our customer service to inform you if you have won an online competition, which you have participated in, or to contact you if there are delivery issues or problems with your order. We can also analyze purchases within different customer groups for the purpose of developing our product offerings and pursuing our legitimate interest in developing our products and services.

When you visit one of our stores or an independent CISSCO store, we may use camera monitoring as a security measure.

 

The information is processed partly because it is necessary to fulfill an agreement with you and partly because it is necessary to pursue our legitimate interest in communicating with you efficiently and thus to provide service at the highest level to our customers .

 

Although we do not base this treatment on your consent, you may contact us at any time if you have any questions and you may request that we terminate our processing of your personal information. See below below.

 

Traffic on Website and Analysis - Cookies:

CISSC collects and analyzes usage, traffic and activity information on CISSCO's website. It includes your ip address, browser type (chrome, internet explorer, etc.), operating systems (windows, etc.), interaction with advertisements (e.g., click or post), and visited pages. This is done by using cookies, and we may use cookies to provide you with personalized recommendations for products and services. By using our website, you agree to the use of cookies as specified in our cookie policy. This involves processing of personal data, which is based on your consent, which may be revoked at any time. You can read more about the use of cookies, how to revoke your consent and how to change your settings in our cookie policy and on the www.youronlinechoices.com page.

 

Direct marketing based on your consent: If you have given your consent, we may use your email address and your phone number to send you newsletters and marketing materials that are customized to you. Thus, we can target our offers to you based on the information we have, including information about your previous purchases as well as demographic information such as gender, date of birth and address (profiling). You may revoke your consent at any time and object to such a profile through Site by contacting us as directed below or by unsubscribing the newsletter you receive from us. For further information please see this page.

 

Who do we share your information with
We can share your information with our partners and other group companies, such as the independent CISSCO stores, our logistics partners, delivering your goods to your home, repair providers, IT service providers, analysis and marketing service providers, audit firms, payment service providers or individual CISSCO stores where you can pick up your goods.

In addition, we do not share your personal information with third parties, unless required by law, or if we have your explicit consent

 

Changes to Privacy Policy.

If our Privacy Policy or procedures change, we will immediately post those changes to our website. Any such changes will be effective immediately upon being posted, unless otherwise stated in the change.

 

Effective Date.

This Privacy Policy is effective as of November 25th, 2016.

 

Contact E-Mail.

You may contact us concerning this Privacy Policy by using any of the contact options shown on this site.

info@cissco.ch